Who we are
Effective Date: 13 December 2024
HU Printing, Branding & Marketing is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our services, website, or products.
1. Information We Collect
We may collect the following types of information:
1.1 Personal Information:
- Name
- Contact details (e.g., email address, phone number, mailing address)
- Payment information (e.g., credit/debit card details, billing address)
1.2 Non-Personal Information:
- Browser type and version
- IP address
- Device type
- Website usage data (e.g., pages visited, time spent on the website)
1.3 Customer Data:
Order details, including customized product designs and preferences.
2. How We Use Your Information
We use your information to:
2.1 Provide and manage our services, including processing and fulfilling orders.
2.2 Communicate with you regarding orders, updates, promotional offers, and customer support inquiries.
2.3 Improve our services, website functionality, and customer experience.
2.4 Ensure compliance with legal obligations and resolve disputes.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
3.1 Service Providers: Third-party vendors that assist with payment processing, shipping, and IT support.
3.2 Legal Authorities: When required by law or to protect our rights, property, or safety.
3.3 Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the involved parties.
4. Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission or storage system can be guaranteed to be 100% secure.
5. Your Rights
You have the following rights regarding your personal information:
5.1 Access: Request access to the information we hold about you.
5.2 Correction: Request correction of inaccurate or incomplete information.
5.3 Deletion: Request the deletion of your information, subject to legal or contractual obligations.
5.4 Marketing Preferences: Opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
6. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience and collect data on website usage. You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
8. Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or other circumstances. We encourage you to review this policy regularly.
9. Contact Us
HU Printing, Branding & Marketing
Email: manager@huprinting.co.za
Phone: 079 901 1458
Address: 41 Kellner Street, Westdene, Bloemfontein, 9301